Terms and Conditions

Please read the following carefully.

By using the website “Coromandel Fish and Kayak Online” (Go Kayak Coromandel Ltd) and purchasing products on it, you agree to abide by the following terms and conditions.

GENERAL

Coromandel Fish and Kayak Online may also terminate this agreement and immediately remove, cancel or suspend access to and use of Coromandel Fish and Kayak Online upon breach of any part of these terms whatsoever.

These terms constitute the full agreement between you and Coromandel Fish and Kayak Online and may only be amended in writing.

By purchasing from Coromandel Fish and Kayak Online, you agree that all details you provide to Coromandel Fish and Kayak Online for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

To become a member of the Coromandel Fish and Kayak Online community you must first register and choose a username and password. You are responsible for all actions taken under that username and password and shall only use the site under your own username and password. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. You are solely responsible for the security and confidentiality of your username and password. Coromandel Fish and Kayak Online reserves the right to cancel or suspend any accounts without notice.

Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimize these instances and strive to avoid any “down time”.

Coromandel Fish and Kayak Online may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.

In the result of any waiver in respect to our terms we reserve the right to hold all terms relevant in the future.

OUR PRODUCTS

Coromandel Fish and Kayak Online cannot accept liability for the purchase of items that have been indicated as a not for sale in your region or country. In doing so, the purchaser accepts all liability for any action that may be taken by the country of their residence for the importation of any of the products listed on this web site.

You agree to take full responsibility and liability for any purchases made from Coromandel Fish and Kayak Online.

You agree to indemnify and hold harmless Coromandel Fish and Kayak Online, its suppliers, employees, owners, partners, affiliates and agents for and against any and all losses, damages and expenses, including legal fees, which may result from the unsafe, improper or illegal use, or an unintended use of any product provided by Coromandel Fish and Kayak Online.

CONTACTING US

If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods: Email: gokayakfishing@xtra.co.nz
Ph: 07 8667466

PURCHASING

Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.

Coromandel Fish and Kayak Online may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.

Every order is treated as individual and will be processed as such.

All products and services are subject to availability. Coromandel Fish and Kayak Online endeavours to keep accurate stock levels, however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.

PRICING & PAYMENT

Please note prices on the website may not reflect the exact pricing in our store, though all care is taken to ensure pricing on all products is the same this my differ from time to time.
All prices seen on the website are final. Any pricing errors will result in your order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.

All prices are in NZ dollars.

All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of Coromandel Fish and Kayak Online until paid for in full.

Coromandel Fish and Kayak Online does not share any information (personal or financial) with any third party.

All credit/debit card details and data is protected using the Windcave Gateway which offers the highest levels of security payments and is PCI DSS compliant. The payment intergration process is handled via Veriphone/Eftpos NZ. Your bank or credit card company may require security checks to validate your purchase. We also offer Poli payments which uses internet banking facility and Pay Pal.

Coromandel Fish and Kayak Online does not accept cheques

FAULTY PRODUCTS / DAMAGED ITEMS:

In the event that an item sent to you is found to be faulty, you may send it back to us for a replacement. It is at your cost & responsibility to return the product to base We will not accept charges for courier services or postage. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services.
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.

Returns Policy

A full refund will be provided to any goods returned to our physical store, unopened in their original packaging and within 30 days. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace those goods if they are returned to our store within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

After 30 days returns and refunds are subject to manufacturers warranty.

WARRANTIES

Many of our products come with their own warranties. Manufacturer’s instructions must be followed to activate these.
Please retain your receipt for proof of purchase for any faulty items.
Instructions for the use of goods must be followed, and the goods must not be used for any other purpose other than which they were intended. The customer is responsible for the necessary skill and care in the handling of the product.
The Customer acknowledges and agrees that Coromandel Fish and Kayak Online accepts no obligation or liability for any advice given. Goods are accepted by the Customer entirely at the customer’s risk